DirecTV provides Professional Installation to enable its subscriber to begin receipt of DirecTV Satellite service in their residing place. The installation is quick and comprehensive. It comprises of installing a satellite dish on the roof or balcony, connecting the DirecTV receiver to TV and giving a concise lessons on using the DirecTV system.
On subscribing to DirecTV service for the first time, professional installation is done in an easy and affordable (free!!) way. As a result, subscribers will have fewer technical problems after installation. The highly trained and experienced installers will install the DirecTV system with latest equipments for free of cost.
Self Installation can also be done by subscribers by referring to the equipment manuals and setup guides available online. If subscribers have any query, then they can call help line at 1-800-DirecTV.
Requirements for the connections during Installation
- RG – 6 Cable
- Switches and Connectors
- The Receiver has to be connected to the TV and DVR, VCR or DVD Player.
- The Installer will connect the receiver to the phone line in subscriber’s home and ground the system to meet local/NEC requirements.
- Only DirecTV approved materials should be used by the Installer.
Initial preparations before Installation
- The subscribers need to select a room for installation where they wish to watch DirecTV programming.
- The whole installation process will take 2 to 4 hours. So subscribers have to remain at home till the installation gets over.
- After the completion of Installation, the installer will give a simple demonstration about the system to subscribers.
- Subscribers have to place the Television away from the wall that helps the installer to reach connections.
- Make sure that an 18 year or above old person is available in subscribers home to sign a paper work at the time of Installation.
- The easy and clear roof access has to be provided for the Installer.
- If subscribers wish to have features like Ordering Pay Per View and On Screen Caller ID, then they need to check the land based phone connection with a wireless jack. The Caller ID service will be provided by the phone service provider.
- If subscribers are owners of homes, then they have specific rights and regulations for receiving for installing television service. If subscribers are in rented home, then they need to fill up the Landlord permission form and submit it to the Installer.
Professional Installation
- Dish Mounting
The satellite dish has to be mounted on an outside wall or roof within 100 feet from the TV. If the line of sight is needed, then the dish has to be mounted on the pole up to 5 feet.
- Wiring and Connections
The wire can be connected up to 125 feet using RG – 6 cables per receiver. All cables have to be routed to the TV through an exterior wall or from basement. Connect the DirecTV receiver and all other equipments. Two satellite cables have to be connected to the DVR for DVR installation.
- Phone Connections
The phone line needs to be connected to the DIRECTV receiver. If subscribers have any queries, then they can check the benefits of phone connection.
- Remote Control
The Remote Control has to be programmed to the DirecTV receiver, TV and other devices in the system like VCR and DVD.
- Customer Education
After setting up the installation, installer will train the subscriber on basic functionality of equipments and how to operate DirecTV service using Guide, PPV and Parental Controls. Depending on the receiver type, the training session will also include Maximum Entitlement, Recording, MyVOD, Recording a series, pause, FF, Interactive features and Mix channels.
The subscribers also have an option to suspend the connection with no service charge. However, the balance must be $0 while suspending.
The DirecTV Installation is very easy and subscribers can use the service thereafter. After the installation, subscribers can enjoy with their favorite programs on DirecTV.